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AI Ethics, Law & Risk

VKTR brings you the best thinking on how companies, governments, higher education and nonprofits believe we should responsibly develop and use AI. 

Featured Reading

News Analysis
Article
Digital Marketing
AI Transparency: Unpacking the New Data Provenance Standards
From dataset origins to AI applications: How the new Data Provenance Standards are setting a benchmark for responsible AI deployment.
Editorial
Article
Digital Experience
Executive Order on AI: A Needed Step or Kitchen-Sink AI Governance?
President Biden's AI executive order attempts to provide a middle-of-the-road approach, but it lacks some needed details and practicalities.
Editorial
Article
Digital Experience
Ethical AI in Practice: Shaping a Better Future
A foundation must be laid in place so both parties — humanity and AI — can come together to increase the probability of a better future.
Feature
Article
Digital Workplace
Biden’s AI Order Is a Small Step Towards Protecting Businesses and Individuals
The executive order signed on Oct. 30 is a small, but significant step in the race to regulate AI while encouraging innovation.
News
Article
Digital Experience
CISA Publishes Its First AI Roadmap
CISA unveils a groundbreaking AI Roadmap, aligning with Biden's executive order to enhance cybersecurity & ensure ethical AI use in safeguarding infrastructure.

Featured Research Report

The AI Transformation 100: Concrete Ideas for Fixing How We Work
100+ enterprise leaders, technologists and researchers share practical strategies for moving AI from experimentation to sustained operational impact
Developed by Glean and the Work AI Institute, this report brings together ideas from leaders who are deploying AI in production environments, refining governance models and learning what actually scales.
The AI Transformation 100: 100 Concrete Ideas for Fixing How We Work

Latest Articles

Editorial
Article
AI Ethics Law Risk
Computational Vassalage: AI’s New Dependency Trap
News Analysis
Article
AI Ethics Law Risk
Why the Vatican Is Warning the World About AI
Feature
Article
Digital Workplace
AI Terms of Service Hope You Don't Read the Fine Print
Editorial
Article
AI Ethics Law Risk
Mandatory IDs for Humans, No Guardrails for Deepfakes
Editorial
Article
AI Ethics Law Risk
Cashmere Economics: When Algorithms Determine Opportunity
Editorial
Article
AI Ethics Law Risk
Leaders Were Supposed to Eat Last. We Let the Market Eat First.

Latest Articles

Editorial
Article
AI Ethics Law Risk
Computational Vassalage: AI’s New Dependency Trap
News Analysis
Article
AI Ethics Law Risk
Why the Vatican Is Warning the World About AI
Feature
Article
Digital Workplace
AI Terms of Service Hope You Don't Read the Fine Print
Editorial
Article
AI Ethics Law Risk
Mandatory IDs for Humans, No Guardrails for Deepfakes
Editorial
Article
AI Ethics Law Risk
Cashmere Economics: When Algorithms Determine Opportunity
Editorial
Article
AI Ethics Law Risk
Leaders Were Supposed to Eat Last. We Let the Market Eat First.

Latest Articles

Editorial
Article
AI Ethics Law Risk
Computational Vassalage: AI’s New Dependency Trap
News Analysis
Article
AI Ethics Law Risk
Why the Vatican Is Warning the World About AI
Feature
Article
Digital Workplace
AI Terms of Service Hope You Don't Read the Fine Print
Editorial
Article
AI Ethics Law Risk
Mandatory IDs for Humans, No Guardrails for Deepfakes
Editorial
Article
AI Ethics Law Risk
Cashmere Economics: When Algorithms Determine Opportunity
Editorial
Article
AI Ethics Law Risk
Leaders Were Supposed to Eat Last. We Let the Market Eat First.

People Covering AI Ethics, Law & Risk

Dom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Dom NicastroDom Nicastro is an award-winning journalist, editor and media personality with over 25 years of experience covering sports, consumer trends,...
Frank Palermo is currently Chief Operating Officer (COO) for NewRocket, a prominent ServiceNow partner and a leader in providing enterprise Agentic...
Frank PalermoFrank Palermo is currently Chief Operating Officer (COO) for NewRocket, a prominent ServiceNow partner and a leader in providing enterprise Agentic...
Luke is a business transformation professional with over 25 years’ experience leading multi-year human experience-led transformations with global telcos, fintech,...
Luke SoonLuke is a business transformation professional with over 25 years’ experience leading multi-year human experience-led transformations with global telcos, fintech,...
David is a European-based journalist of 35 years who has spent the last 15 following the development of workplace technologies,...
David BarryDavid is a European-based journalist of 35 years who has spent the last 15 following the development of workplace technologies,...
Scott Clark is a Columbus, Ohio-based journalist, and writes about topics including customer experience, employee experience, artificial intelligence, social media...
Scott ClarkScott Clark is a Columbus, Ohio-based journalist, and writes about topics including customer experience, employee experience, artificial intelligence, social media...
Rich Hein is a seasoned technology journalist, with over two decades of experience in the industry. As the former vice...
Rich HeinRich Hein is a seasoned technology journalist, with over two decades of experience in the industry. As the former vice...
Featured Research
Featured research
Research Report
The AI Transformation 100: Concrete Ideas for Fixing How We Work
100+ enterprise leaders, technologists and researchers share practical strategies for moving AI from experimentation to sustained operational impact
Featured research
White Paper
The Path to AI ROI: What CIOs Are Doing Differently
100+ IT leaders and professionals in the United States share insights on how to use AI to drive operational efficiency, business growth and competitive advantage
Featured research
Research Report
Mind The Agentic Action Gap: Stop Losing Money With AI Agents
Only 15% achieve real AI ROI — is your enterprise closing the action gap?
Featured research
Research Report
What Will Humans In The Loop Do?
A primer for the future of humans in the loop working with AI agents.
Featured research
White Paper
Why Enterprise AI Fails at Scale
A data readiness framework for leaders preparing generative and agentic AI for real-world autonomy
Featured research
Research Report
Designing AI-First Systems for Customer Access
What conversational AI reveals about orchestration, workflow redesign and execution at scale
Featured research
Research Report
Power Personalized CX with AI That Remembers What Customers Don’t Want to Repeat
What high-scale AI systems reveal about context, orchestration and why most AI fails between experimentation and execution.
Featured research
eBook
The Hidden Impact of AI in the Contact Center
AI’s biggest impact isn’t always flashy—it’s the smarter, quieter stuff that actually moves the needle.
Featured research
eBook
From Reactive to Ready: Scaling Contact Center Ops with WFM That Works
When customer demand shifts by the minute, your workforce strategy needs more than spreadsheets and guesswork it needs agile, AI-powered WFM built for digital service.
Featured research
Research Report
Unlocking the Potential of Artificial Intelligence in Digital Customer Experience
Insights and Trends from Organizational Adoption
Featured research
Research Report
Artificial Intelligence and The Digital Workplace: Altering the Future of Work
Nearly 1,400 executives give us their thoughts on AI, machine learning and new generative AI tools